Making connections that last longer than campaigns

Hi! I'm Ruby. I build systems and strategies that connect people, ideas, and purpose in ways that last.

Ronin Toys

Current Work (August 2025–Present)

I run Ronin Toys, where I design and manufacture cat toys. What can I say? I took years of designing narratives and experiences and applied it to making toys that cats destroy with enthusiasm.

Read More About Ronin Toys

Core Work

Over a decade of strategic communications, brand development, and content strategy across global brands

Lenovo India

June 2023 – April 2025

Internal Communication Specialist

Led strategic internal communications and events for employees across India.

  • Reduced non-priority emails by 30% over 4 months
  • Pioneered 10-minute podcast series for employees on tech and news

Maersk

October 2020 – June 2022

Senior Copywriter

Created B2B thought-leadership, style guides, and marketing copy.

  • Developed brand style guidelines for Maersk and Sealand and mentored copy team on long-form content.
  • Regions covered: APAC, Africa, West & Central Asia

Byju's

June 2018 – September 2019

Game Narrative Designer

Recontextualised educational content as stories and games

  • Designed educational games for children aged 3-5 (Byju's Early Learn with Disney) that were in line with K-12 modules.

ReachAll

October 2013 – June 2016

Senior Social Media Marketing Content Developer

Created brand voice, social media strategy for F&B and hospitality clients including Licious, Matsuri, Yauatcha India, Punjab Grill.

Handled clients' live events, PR, and digital marketing.

BlogVault

July 2016 – September 2017

Content Writer

Led crisis communications when product was hacked, retaining customer and stakeholder trust.

Created comprehensive content guidelines that reduced turnaround time for long-form content.

Syncfusion

January 2011 – November 2011

Technical Writer

Created documentation for ASP.NET, MVC, Silverlight, and WPF products.

Developed training materials and managed content workflows via SharePoint.

Selected Work

A closer look at what I did, and what changed because of it

AP Moller Maersk & Sealand

Long-form Content Guidelines

Set standards for the different types of long-form content created in-house, to bring efficiency to the creation process.

Impact

  • New writers got a more comprehensive, yet shorter, onboarding.
  • Briefs for long-form content answered more questions and carried more relevant talking points, so they stayed useful as future reference.
  • Turnaround time for long-form content was significantly reduced.

BlogVault

Crisis Communications

Handled crisis communications and PR, for both corporate stakeholders and customers, when the product was hacked and some users were exposed to the threat.

Impact

  • Retained customer and stakeholder trust through the crisis.
Read the security notification →

Maersk

Product Positioning & Content: FlexHub

Responsible for product positioning, content and strategy for FlexHub, a service that gives Maersk customers flexibility with the least losses and downtime.

See FlexHub →

we45

Tech Blog Sample

Part of a campaign to inform we45's users about the brand's online software testing course and application.

Read the blog post →

I worked with Ruby on several marketing campaigns at Maersk. She does a lot of research before delivering the copy and has immense knowledge of various subjects. She's a great team player and fun to work with. She looks at every aspect of a concept in a unique way which is a great quality for a creative copywriter.

Pravallika Uppara Deputy Director, Myntra · worked with Ruby at Maersk

By The Numbers

85%

Employee Engagement

Increase in employee engagement at Lenovo through strategic internal communications

35+

Concurrent Clients

Simultaneous strategic accounts managed at ReachAll across diverse industry verticals, reached within 1.5 years

800%

Brand Recall and Reputation

Growth in brand recall for Licious within one year, cementing it as a leading source for premium meat.

Timeline of Growth

14+ years, from documenting software to designing how whole organisations communicate

  1. 2010–2012 Technical & Editorial Writing
  2. 2012–2016 Brand Voice & Social Strategy
  3. 2016–2019 Product & Narrative Storytelling
  4. 2020–2023 Content Strategy & Systems
  5. 2023–2025 Leading Communications
  6. 2025–Now Product Design & Manufacturing

Let's Talk

Whether you need strategic communications work or you're interested in what I'm building with Ronin Toys, I'm always up for a conversation.